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This qualification reflects the role of individuals who work in a range of support positions in human resources management. In smaller companies they may work across all human resources functional areas and in larger companies they may be assigned responsibilities in units or business areas focused on discrete human resources functions, such as remuneration, workforce planning or human resources information systems. Course details



Key dates and info


Recognition of prior learning (RPL): Varies

Course details


  • Full Fee $2,880

Cost details

1300 656 959

No matter your question,
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How to enrol

Key dates

External Any time Recognition of prior learning (RPL)

Entry requirements

It is recommended that candidates undertaking this program via Recognition of Prior Learning (RPL) have significant work experience in assisting human resources team leaders or supervisors and are able to work capably with minimal supervision


Study from any location

Resources required

No specific resources are required to successfully complete this course.

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.


Please note, the timetable for future semesters may differ to the current schedule. If you need help or can't find what you're looking for, give us a call on 1300 656 959.


You need to complete 10 units in total which is made up of 6 core units and 4 electives.

BSBITU402A Develop and use complex spreadsheets Elective
BSBITU401A Design and develop complex text documents Elective
BSBLED401A Develop teams and individuals Elective
BSBREL401A Establish networks Elective
BSBWRT401A Write complex documents Elective
BSBCUS402B Address customer needs Elective
BSBADM405B Organise meetings Elective
BSBHRM405A Support the recruitment, selection and induction of staff Core
BSBHRM404A Review human resources functions Core
BSBWHS401A Implement and monitor WHS policies, procedures and programs to meet legislative requirements Core
BSBWOR401A Establish effective workplace relationships Core
BSBWRK411A Support employee and industrial relations procedures Core
BSBHRM403B Support performance-management processes Core


Not all electives available at all campuses

What are my payment options?

No matter what your circumstances, TAFE Queensland North has a payment option to suit you. If you are unsure of what's right for you, call us on 1300 656 959. We're here to help.

Prices are subject to change.



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Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options


The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.


You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability. Further information about concessions.

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Additional Costs

There are no additional costs to study this course.


BSB41015 Certificate IV in Human Resources

Job prospects

  • Managers
  • Human Resource Adviser

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland
  • If you are applying for a subsidised cost, please ensure you have all the relevant documents at time of enrolment

All done? Then you're ready to enrol

All done? Then head to the link below to complete your enrolment:

Enrolment options

By telephone: 1300 656 959. In person: at any TAFE Queensland North location.


Information Sessions: Date:18 January 2018; Times: Session 1 - 9:00 to 10:00 am, – Session 2 – 5:30 to 6:30 pm
 Location: Cairns - S Block, Room S1.17.A
                Townsville – F Block, Room F3.12


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 27 March 2018

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1300 656 959