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Gain skills to work in the warehousing and storage industry in operational and supervisory roles. Learn about the receipt and despatch of product, warehouse equipment operations, checking and maintenance, occupational health and safety, customer service, teamwork and resource management. Course details


Cairns, Townsville Trade Training Centre

Key dates and info


Course details

1300 656 959

No matter your question,
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How to enrol

Key dates

Cairns Part time Classroom
Townsville Trade Training Centre Part time Classroom

Entry requirements

Entry to this qualification is usually through an indenture as a trainee or via RPL.  There are no formal entry requirements for this course, however literacy and numeracy skills equivalent to year 10 are recommended.  Applicants wishing to obtain their Forklift licence must be at least 18 years of age.  A numeracy and literacy assessment will be conducted to identify any areas a student may require learning support.



Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Townsville Trade Training Centre
763 Ingham Road
Townsville QLD 4818

Resources required

Steel capped safety boots are required while engaged in work activities and while students are in designated areas of TAFE. Singlet tops are not allowed.


The study timetable will depend on the delivery; RPL, face-to-face on campus or through your workplace.



Students need to successfully complete 18 units to gain the qualification; 2 core and 16 elective units.

TLIF0001 Apply chain of responsibility legislation, regulations and workplace procedures Core
TLID3027A Prepare for transport of dangerous goods Elective
TLID2010A Operate a forklift Elective
TLIA3039A Receive and store stock Elective
TLIE3004A Prepare workplace documents Elective
TLIF3003A Implement and monitor occupational health and safety procedures Elective
TLIO3016A Apply and monitor workplace security procedures Elective
TLIJ3002A Apply quality systems Elective
TLIF3004A Organise occupational health and safety procedures in the workplace Elective
TLIA3038A Control and order stock Elective
TLIA3019A Organise receival operations Elective
BSBWOR301A Organise personal work priorities and development Elective
BSBCUS301A Deliver and monitor a service to customers Elective
TLIL1001A Complete workplace orientation/induction procedures Core
TLIA3015A Complete receival/despatch documentation Elective
TLIA3016A Use inventory systems to organise stock control Elective
TLIA3018A Organise despatch operations Elective
TLIA3017A Identify products and store to specifications Elective
TLIF1001A Follow occupational health and safety procedures Core


Not all electives available at all campuses

What are my payment options?

No matter what your circumstances, TAFE Queensland North has a payment option to suit you. If you are unsure of what's right for you, call us on 1300 656 959. We're here to help.

Prices are subject to change.

Additional costs

Please be aware that you will also be required to supply the following items at your cost:

  • Protective clothing
  • Broad brimmed hat for all outdoor activities
  • Long sleeved shirts are highly recommended *Singlet tops are not allowed.

A Student Administration Charge of $48.00 is applicable to all enrolments, paid once per calendar year.


TLI31616 Certificate III in Warehousing Operations

Job prospects

  • Storeperson

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland
  • If you are applying for a subsidised cost, please ensure you have all the relevant documents at time of enrolment

All done? Then you're ready to enrol

All done? Then head to the link below to complete your enrolment:

Enrolment options

By telephone: 1300 656 959. In person: at any TAFE Queensland North location.


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 21 March 2018

Talk to us

1300 656 959