Skip links and keyboard navigation

Site navigation

Welcome to your future

The Certificate III in Information, Digital Media and Technology provides skills in networking, computer hardware and maintenance, workplace legislation and documentation, and fundamental web design concepts.  It will enable you to provide IT support in an organisation with a range of different systems.

Persons working at this level will support information technology activities in the workplace across a wide range of ICT areas, including technical support, network administration, web technologies, software applications and digital media technologies. Course details

Industry endorsed

Payment options


Cairns, Townsville (Pimlico)

Key dates and info


Full time: 20 weeks / 5 days per week

Course details


  • Full Fee $4,998 - $5,000
  • Subsidised $2,312
  • Concession $1,411

Cost details

1300 656 959

No matter your question,
we are here to help!

How to enrol

Key dates

Cairns Full time / 5 days per week Classroom
Townsville (Pimlico) Full time / 5 days per week Classroom

Entry requirements

Applicants need to demonstrate competence in using a keyboard and mouse, navigating around the Microsoft Windows operating system, file and folder management, browsing and searching the Internet, sending and receiving emails, installing hardware components, installing operating systems and application software, and an intermediate level in the use of office productivity packages such as word processors and spread sheet applications.

Applicants must complete the Electronic Self Assessment before enrolling to ensure they have adequate foundation skills.  Applicants may need to attend an interview prior to enrolment.


Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Townsville (Pimlico)
Cnr Hugh Street & Fulham Road
Townsville QLD 4812

Resources required

It is highly recommended that students have a 16g RAM computer at home (8g will be adequate).

It is recommended that students have access to a reliable Internet connection to access TAFE Queensland's online learning system, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.


Cairns campus: Delivered over 6 months, 5 days per week.Times to be advised

Townsville (Pimlico) campus: 5 days per week.Times to be advised

Relevant documents:

Important Information

Students must ensure you complete the 'Electronic Self Assessment' before enrolling.


Students need to successfully complete 17 units to gain the qualification; 6 core and 11 elective units.

Core Units - Certificate III in Information Digital Media and Technology (6 core units) either stream
BSBSUS401 Implement and monitor environmentally sustainable work practices Core Support & Network Administration
BSBWHS304 Participate effectively in WHS communication and consultation processes Core Support & Network Administration
ICTICT202 Work and communicate effectively in an ICT environment Core Support & Network Administration
ICTICT301 Create user documentation Core Support & Network Administration
ICTICT302 Install and optimise operating system software Core Support & Network Administration
ICTSAS301 Run standard diagnostic tests Core Support & Network Administration
Elective Units - Certificate III in Information Digital Media and Technology (9 elective units) either stream
ICTICT303 Connect internal hardware components Specialisation Support & Network Administration
ICTNWK301 Provide network systems administration Specialisation Support & Network Administration
ICTNWK302 Determine and action network problems Specialisation Support & Network Administration
ICTNWK304 Administer network peripherals Specialisation Support & Network Administration
ICTNWK305 Install and manage network protocols Specialisation Support & Network Administration
ICTSAS304 Provide basic system administration Specialisation Support & Network Administration
ICTSAS305 Provide ICT advice to clients Specialisation Support & Network Administration
ICTSAS307 Install, configure and secure a small office or home office network Specialisation Support & Network Administration
ICTWEB301 Create a simple markup language document Specialisation Support & Network Administration
Elective Units - TOWNSVILLE ONLY - (2 support specialisation units)
ICTSAS303 Care for computer hardware Specialisation Support
ICTSAS306 Maintain equipment and software Specialisation Support
Elective Units - CAIRNS ONLY - (2 web specialisation units)
ICTWEB302 Build simple websites using commercial programs Specialisation Network Administration
ICTWEB303 Produce digital images for the web Specialisation Network Administration


Not all electives available at all campuses

What are my payment options?

No matter what your circumstances, TAFE Queensland North has a payment option to suit you. If you are unsure of what's right for you, call us on 1300 656 959. We're here to help.

Prices are subject to change.

$4,998 - $5,000


Learn more



Learn more



Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.


The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Certificate 3 Guarantee

You can receive a subsidy towards one certificate III qualification from a list of eligible courses. The amount provided depends on the demand for skilled workers in your chosen industry.

You're eligible for the Certificate 3 Guarantee if you:

  • Are 15 years or older and no longer in school
  • Live in Queensland full time
  • Are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • And don't currently have (or are enrolled in) a certificate 3 or higher level qualification.

Give us a call to find out more.


You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability. Further information about concessions.

^ Show less

Additional costs

USB stick or external hard drive (Minimum size 8GB, preferred 32GB+)



ICT30115 Certificate III in Information, Digital Media and Technology

Job prospects

  • ICT Customer Support Officer
  • Computer Systems Technician
  • Network Support Technician
  • Computer Systems Officer
  • ICT Support Technicians
  • Web Design

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland
  • If you are applying for a subsidised cost, please ensure you have all the relevant documents at time of enrolment

All done? Then you're ready to enrol

All done? Then head to the link below to complete your enrolment:

Enrolment options

By telephone: 1300 656 959. In person: at any TAFE Queensland North location.

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

Find out more about RPL

More info:


Information Sessions: Date: 18 January 2018; Times: Session 1 - 9:00 to 10:00 am, – Session 2 – 5:30 to 6:30 pm
Location: Cairns -  K Block, Room K1.08/K1.02
                Townsville – F Block, Room F3.21


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 13 December 2017

Talk to us

1300 656 959

Industry endorsed

Payment options