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Put yourself ahead with computer skills ready for the Business environment

If you enjoy working indoors on the computer and communicating with others then gain a new Business qualification. The program covers Microsoft version 2013 Word, Excel, PowerPoint, advanced word, workplace health and safety, payroll, customer service, appointments, typing, and is from the nationally recognised Business Services Training Package.  Subjects are a blend of practical skills, theory and a focus on the development of workplace skills. Course details

Payment options


Cairns, External, Townsville (Pimlico)

Key dates and info


Flexible: 6 months / up to 3 days per week

Course details


  • Full Fee $3,211
  • Subsidised $1,547
  • Concession $988

Cost details

1300 656 959

No matter your question,
we are here to help!

How to enrol

Key dates

Cairns Any time up to 3 days per week Flexible
External Any time Recognition of prior learning (RPL)
Townsville (Pimlico) Any time up to 3 days per week Flexible

Entry requirements

A good knowledge of computer basics with a sound achievement in Year 10 Maths, and English is desirable.  All age applicants are welcome.


Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Study from any location

Townsville (Pimlico)
Cnr Hugh Street & Fulham Road
Townsville QLD 4812

Resources required

Please be aware that you will also be required to supply the following items at your cost:

  • USB memory/flash stick – At least 500MB but recommended size is 2GB
  • A calculator, biros (preferably blue and black ink), pencils, eraser, whiteout (optional) and/or ruler
  • Ring binder folder/s and plastic sleeves or other types of folders to store own workbooks and other work material.


Cairns: Students can commence anytime of the year with classes starting from 29 January 2018.  Full time 14 to 18 weeks or part time 28 weeks. Flexible delivery is offered Monday 10:50am - 3:30pm, Tuesday 8:30am - 3:30pm and Wednesday 8:30am - 12:50pm. For students who cannot attend these times an alternative class is offered Friday 9:00am - 12:00pm.
Orientation/Information session:  Any new student must attend an interview with the teacher to determine study load and review recognition of prior learning. Interviews are held every week on Wednesdays at 2:00pm in S Block.

Townsville (Pimlico):  Students can commence anytime of the year with classes starting from 29 January 2018.  Full time 14 to 18 weeks. Flexible delivery is offered Monday 8:45 - 2:30pm, Tuesday 8:45 - 2:30pm and Wednesday 8:45 – 12:30pm.
Part time 28 weeks alternative class is offered Friday 8.30 – 12.30pm.
Orientation/Information session: Any new student must attend an interview with the teacher to determine study load and review recognition of prior learning. Interviews/orientation are held every week on Wednesdays at 1.30– 3.00 pm in F318 Pimlico, Townsville. No Orientations will be held during semester breaks. Telephone: 4750 5612 or 4570 5704 to book for the orientation.

Relevant documents:


Students need to successfully complete 13 units to gain the qualification; 2 core and 11 elective units.

BSBWHS201 Contribute to health and safety of self and others Core
BSBITU307 Develop keyboarding speed and accuracy Core
BSBSMB305 Comply with regulatory, taxation and insurance requirements for the micro business Elective
BSBSMB304 Determine resource requirements for the micro business Elective
BSBSMB303 Organise finances for the micro business Elective
BSBSMB301 Investigate micro business opportunities Elective
BSBSMB302 Develop a micro business proposal Elective
BSBADM406 Organise business travel Elective
BSBADM405 Organise meetings Elective
BSBSUS201 Participate in environmentally sustainable work practices Elective
BSBPRO301 Recommend products and services Elective
BSBITU305 Conduct online transactions Elective
BSBINM301 Organise workplace information Elective
BSBFIA301 Maintain financial records Elective
BSBADM311 Maintain business resources Elective
BSBADM302 Produce texts from notes Elective
BSBWOR301 Organise personal work priorities and development Elective
BSBITU309 Produce desktop published documents Elective
BSBFIA304 Maintain a general ledger Elective
BSBFIA303 Process accounts payable and receivable Elective
BSBDIV301 Work effectively with diversity Elective
BSBITU301 Create and use databases Elective
BSBWRT301 Write simple documents Elective
BSBITU304 Produce spreadsheets Elective
BSBITU303 Design and produce text documents Elective
BSBFIA302 Process payroll Elective
BSBADM307 Organise schedules Elective
BSBINN301 Promote innovation in a team environment Elective
BSBITU302 Create electronic presentations Elective
BSBITU201 Produce simple word processed documents Elective
BSBITU306 Design and produce business documents Elective
BSBCMM301 Process customer complaints Elective
BSBCUS301 Deliver and monitor a service to customers Elective


Not all electives available at all campuses

What are my payment options?

No matter what your circumstances, TAFE Queensland North has a payment option to suit you. If you are unsure of what's right for you, call us on 1300 656 959. We're here to help.

Prices are subject to change.



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Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.


The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Certificate 3 Guarantee

You can receive a subsidy towards one certificate III qualification from a list of eligible courses. The amount provided depends on the demand for skilled workers in your chosen industry.

You're eligible for the Certificate 3 Guarantee if you:

  • Are 15 years or older and no longer in school
  • Live in Queensland full time
  • Are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • And don't currently have (or are enrolled in) a certificate 3 or higher level qualification.

Give us a call to find out more.


You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability. Further information about concessions.

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Additional costs

Students will need to provide a 8GB USB and stationery.


BSB30415 Certificate III in Business Administration

Job prospects

  • Clerical and Administrative Workers

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland
  • If you are applying for a subsidised cost, please ensure you have all the relevant documents at time of enrolment

All done? Then you're ready to enrol

All done? Then head to the link below to complete your enrolment:

Enrolment options

By telephone: 1300 656 959. In person: at any TAFE Queensland North location.

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

Find out more about RPL

More info:


Information Sessions: Date: 18th January 2018; Times: Session 1 - 9:00 to 10:00 am, – Session 2 – 5:30 to 6:30 pm
Location: Cairns - S Block, Room S2.03.1
               Townsville – F Block, Room F3.18


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 18 January 2018

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1300 656 959

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