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Do you already have a Certificate II and wish to upgrade to a Certificate III?

Are you a people person? Do you enjoy speaking to culturally diverse people? Do you enjoy the buzz of the tourism industry? Do you like learning about any providing infomation on the wonderful destinations in Australia? This is the course for you. Course details

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Key dates and info


Online: up to 10 months / 4 units to be completed within enrolment period January to October

Course details


  • Full Fee $700

Cost details

1300 656 959

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How to enrol

Key dates

External Any time 4 units to be completed within enrolment period January to October Online
4 units to be completed within enrolment period January to October Online

Entry requirements

Students must already hold a Certificate II in Tourism qualification to enter this course. These units will be credited towards the SIT30116 Certificate III in Tourism qualification.

You are required to register your interest in this course with your VET Co-ordinator at your high school.

Students may be eligible to credit transfer units from the Certificate II Tourism qualification already completed. Please forward a certified copy of your full academic transcript to: so that credit transfers of your Cert II Tourism units can be processed.

Additionally, you are to advise your selection of 3 units from the elective list above so that they can be checked against the packaging requirements for the SIT30116 Cert III Tourism qualification. You will then be contacted by a TAFE Queensland Tourism teacher confirming if the selected units are appropriate along with an enrolment form and further instructions.

Seven credit points will be credited towards your Queensland Certificate of Education on successful completion of this program.


Study from any location

Resources required

This course is available online.  No specific resources are required to successfully complete this course.

It is recommended that students have access to a reliable Internet connection to access TAFE Queensland's online learning system, and a computer with up to date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.


  • These units will be offered through online delivery.
  • Materials and assessment are available online via TAFE Learning Management System – Connect.
  • Students may be able to attend TAFE Queensland, Cairns Campus at other negotiated class times during the semester if requiring face to face delivery (please contact the teachers to enquire on unit scheduled delivery)
  • All units are available each semester.

Relevant documents:


There is a total of 15 units of competency to gain the SIT30116 Cert III in Tourism qualification; 4 core and 11 elective units.  Completed units from the Certificate II in Tourism can be credited towards the Certificate III in Tourism

SITXCCS006 Provide service to customers Core
SITTTSL002 Access and interpret product information Elective
SITTTSL009 Process travel-related documentation Elective
SITTTSL004 Provide advice on Australian destinations Elective
SITXCCS002 Provide visitor information Elective
SITTTSL005 Sell tourism products and services Elective
BSBSUS201 Participate in environmentally sustainable work practices Elective
SITXCOM001 Source and present information Elective
Already completed from SIT20112
SITTIND201 Source and use information on the tourism and travel industry Core
SITXWHS101 Participate in safe work practices Core
SITXCOM201 Show social and cultural sensitivity Core
SITXCCS202 Interact with customers Core


Not all electives available at all campuses

Cost per unit: $167.00



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Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.


The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.


You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability. Further information about concessions.

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Additional Costs

There are no additional costs to study this course.


SIT30116 Certificate III in Tourism

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland
  • If you are applying for a subsidised cost, please ensure you have all the relevant documents at time of enrolment

All done? Then you're ready to enrol

All done? Then head to the link below to complete your enrolment:

Enrolment options

By telephone: 1300 656 959. In person: at any TAFE Queensland North location.


Once students enrol, they will receive instructions via email - an enrolment letter, assessment planner and instructions to the Learning Management System, Connect.


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 3 November 2017

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1300 656 959

Industry endorsed

Payment options

Student satisfaction