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The Diploma of Community Services reflects the roles of community services workers involved in the managing, co-ordinating and/or developing of self-directed services to individual/s, group/s and communitie/s.

At this level, workers have specialised skills in community services sector. which may include collaboratively working with other organisations/services, develop and implement training for other workers.  Working in a management role and have the responsibility for the supervision of other workers and volunteers. Promote and implement program coordination and/or the development of new business opportunities.

To achieve this qualification, the student must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.  Having a Mentor in the sector is highly recommended Course details

Payment options

$10000 VET Student Loan available



Key dates and info


Recognition of prior learning (RPL): up to 18 months
Online: up to 18 months / 3-4 weeks per unit

Course details


  • Full Fee $4,080 - $6,800
  • Subsidised $2,317 - $3,861
  • Concession $1,788 - $2,980

Cost details

1300 656 959

No matter your question,
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How to enrol

Key dates

External Any time 3-4 weeks per unit Online
Recognition of prior learning (RPL)

Entry requirements

Previous experience in the community sector would be an advantage. A sound achievement in Year 12 Math and English is desirable. Having a Mentor in the sector is highly recommended. Mature age applicants are welcome.


Study from any location

Resources required

No specific resources are required to successfully complete this course.

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.


Students are recommended to enrol into two units at a time.  Students have three to four weeks from the point of enrolment per unit to submit assessment.

Students will be sent a Training Plan by email after enrolment.

Please note that students will be expected to complete approximately 15 hours per week of self directed studies to successfully complete this qualification.


Vocational Placement is a requirement of the course if not working in the Community Services Sector. Students will need to complete the minimum of 100 hours of placement. If students live in the local area of Cairns they will be assisted to find placement if unable to find a placement themselves and students that do not live in the local area will need to find placement and assistance will be given to complete the relevant documentation.

Student will be expected to complete a Vocational Placement Booklet with 3rd Party reports.

Relevant documents:

Important Information

If the student is not employed in the sector and undertaking Vocational Placement they will need to apply for a Working with Children Blue Card with the assistance of TAFE North and they may also be required to obtain a police check at their own cost dependant on the needs of the industry.


To gain qualification students must complete 16 units; 8 core and 8 electives.

VPC100 - Vocational Placement is only for those students who are not working within the industry.

Cluster 1
HLTWHS004 Manage work health and safety Core
CHCCOM003 Develop workplace communication strategies Core
Cluster 2
CHCLEG003 Manage legal and ethical compliance Core
CHCDIV003 Manage and promote diversity Core
Cluster 3
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services Core
CHCCCS007 Develop and implement service programs Core
Cluster 4
CHCMGT005 Facilitate workplace debriefing and support processes Core
CHCPRP003 Reflect on and improve own professional practice Core
Cluster 5
CHCCCS004 Assess co-existing needs Elective
CHCAOD004 Assess needs of clients with alcohol and other drugs issues Elective
Cluster 6
CHCAOD007 Develop strategies for alcohol and other drugs relapse prevention and management Elective
CHCMHS013 Implement trauma informed care Elective
Cluster 7
CHCPOL002 Develop and implement policy Elective
CHCPOL003 Research and apply evidence to practice Elective
Cluster 8
CHCMGT006 Coordinate client directed services Elective
CHCPRT001 Identify and respond to children and young people at risk Elective
Vocational Placement
VPC100 Vocational placement Vocational Placement Scheme


Not all electives available at all campuses

To gain access to the Queensland Government, Department of Education and Training's Higher Level Skills funding initiative, student must be an existing worker in the Community Services industry.

Please note that if students are wishing to access VET Student Loans to pay for their fees, they must meet the ‘Student entry procedure’ requirements; namely:

  • obtains a copy of a Senior Secondary Certificate of Education that has been awarded to the student by an agency or authority of a State or Territory for the student’s completion of year 12; or

  • the student is assessed as displaying competence at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy; and that the VET provider reasonably believes that the student displays that competence.

More information will be available:

$4,080 - $6,800


Learn more

$2,317 - $3,861


Learn more

$1,788 - $2,980


Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.


The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.


You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability. Further information about concessions.

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Additional Costs

There are no additional costs to study this course.


CHC52015 Diploma of Community Services

Job prospects

  • Team Leader
  • Operations Manager
  • Community Agency Manager
  • Senior Case Manager
  • Director
  • Community Development Officer
  • Community Services Coordinator
  • Site Manager
  • Policy officer
  • Service Manager
  • Program Facilitator
  • Practice Leader

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland
  • If you are applying for a subsidised cost, please ensure you have all the relevant documents at time of enrolment

All done? Then you're ready to enrol

All done? Then head to the link below to complete your enrolment:

Enrolment options

By telephone: 1300 656 959. In person: at any TAFE Queensland North location.

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

Find out more about RPL

More info:


Students will have access to complete orientation online after enrolment.

Last updated on 1 June 2017

Talk to us

1300 656 959

Payment options

$10000 VET Student Loan available