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The Diploma of Community Services reflects the roles of community services workers involved in the case management, managing, co-ordinating and/or developing of self-directed services to individuals, groups and communities.

At this level, workers have specialised skills in community services sector, which may include collaboratively working with other organisations/services, developing and implementing training for other workers.  Working in a management role, having responsibility for the supervision of other workers and volunteers.

You will have the opportunity to develop many different skills whilst learning about various types of community services work.

Topics include:

  • Workplace Health and Safety
  • Cultural Diversity
  • Legal and ethical practices/responsibilities
  • Workplace Communication
  • Alcohol & Other Drugs
  • Mental Health and wellbeing
  • Social Housing and Homelessness
  • Suicide Awareness
  • Sociology
  • Professional Practice
  • Case management
  • Workplace debriefing and support processes

Industry endorsed

Payment options

Student satisfaction

$10000 VET Student Loan available

LOCATION/S

External

Key dates and info

DURATION

Online: up to 18 months / 5 weeks per unit

Course details

COST

  • Full Fee $6,800
  • Subsidised $3,755
  • Concession $2,841

Student Loan Available

1300 656 959

No matter your question,
we are here to help!

How to enrol

Key dates

LOCATION START DATE WORKLOAD DELIVERY
External Any time Recognition of prior learning (RPL)
1 Jan 2018 5 weeks per unit Online

Entry requirements

Previous experience in the community sector would be an advantage. A sound achievement in Year 10 Science, Maths and English (with the ability to write essays and reports) as well as as sound computer (with the ability to use Microsoft Office eg Word, PowerPoint etc) skills are highly desirable.

Due to the sensitivity of course content (mental health, addictions, crisis help, suicide etc), it is highly recommended that students are aged 17 or older by the course commencement date.

Location/s

External
Study from any location

Resources required

Students are required to purchase a USB to use in class. Students will be required to access online content as part of this course.

Students must have the following computer technical specifications to access the course materials and participate in the learning program:

  • Computer running a minimum of Windows 7 or Apple Macintosh OSX 10 with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.  Please note: portable devices (smartphones, iPads, tablets) do not necessarily support all the features of Connect, our Learning Management System, and may not work properly for submitting assessments

  • All students must have access to a reliable Internet connection

NOTE: Connect has been designed to function on these minimum browser versions: Google Chrome (latest) (highly recommended for students), Firefox (latest), Safari (latest), Internet Explorer 10 - older versions of browsers may not correctly display information

This equipment and software is available for students to use at all TAFE Queensland locations

Timetable

External studies: Please refer to the Order of Study (located below in Relevant Documents).  This course is delivered via an online learning platform and combined with practical skills that must be demonstrated as a worker, volunteer or through completion of 100 hours of Vocational Placement with a relevant organisation.  Students are recommended to enrol into two units at a time.  Upon enrolment, students have 5 weeks per unit to submit assessment. 

Please note: All students are required to complete approximately 15 hours per week of self-directed studies to successfully complete this qualification.

Video Conferencing: Tuesday mornings 9am – 12noon (Teacher delivers topic based content)
Available to all students (Classroom and External).  Students attend their nearest TAFE Queensland, North Region campus video conferencing room (must advice teacher prior to attending, so room can be booked at the applicable campus).  Refer to Video Conference Schedule, below in Relevant Documents

Placement

TAFE Queensland, along with employers within the community sector, place high importance on quality learning outcomes.  Students are required to demonstrate practical skills as part of their training to ensure work readiness.

Students who are not working (whether paid or voluntary) in a relevant community services workplace, are required to source and complete 100 hours of Vocational Placement in order to attain this qualification.

A Placement arrangement is not required prior to enrolling; however it is recommended that prospective students make sufficient enquiries to be confident of their ability to successfully locate a placement during the course of their studies.

Students undertaking Vocational Placement will need to apply for a Working with Children Blue Card with the assistance of TAFE and they may also be required to obtain a police check at their own cost dependant on the needs of the industry.

Relevant documents:

Important Information

Students may need to apply for a Working with Children Blue Card and may also be required to obtain a police check at their own cost dependant on the needs of the industry.

Units

To gain qualification students must complete 16 units; 8 core and 8 electives.

VPC100 - Vocational Placement is only for those students who are not working within the community services sector.

* Unit cannot be resulted into Vocational Placement Third Party report has been completed successfully.
UNIT CODE DESCRIPTION TYPE STREAM
HLTWHS004 Manage work health and safety Core *
CHCCOM003 Develop workplace communication strategies Core
CHCLEG003 Manage legal and ethical compliance Core
CHCDIV003 Manage and promote diversity Core
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services Core
CHCCCS007 Develop and implement service programs Core
CHCMGT005 Facilitate workplace debriefing and support processes Core
CHCPRP003 Reflect on and improve own professional practice Core
Elective Units (8)
UNIT CODE DESCRIPTION TYPE STREAM
CHCMHS001 Work with people with mental health issues Elective
CHCCCS003 Increase the safety of individuals at risk of suicide Elective
CHCAOD004 Assess needs of clients with alcohol and other drugs issues Elective
CHCSOH001 Work with people experiencing or at risk of homelessness Elective
CHCCCS004 Assess co-existing needs Elective Case Management
CHCCSM004 Coordinate complex case requirements Elective Case Management
CHCCSM005 Develop, facilitate and review all aspects of case management Elective Case Management
CHCCSM006 Provide case management supervision Elective Case Management
Vocational Placement
UNIT CODE DESCRIPTION TYPE STREAM
VPC100 Vocational placement Vocational Placement Scheme

Disclaimer

Not all electives available at all campuses

Higher Level Skills subsidised funding:  To access Higher Level Skills funding for this course, the prospective student must provide evidence that they are an existing PAID worker in the Community Services industry for the duration of the course. Existing worker means a current employee who has a one month or more employment relationship with their employer and has actively fulfilled work duties for this period. The one month working relationship could be full-time or on a part-time/casual employment equivalent basis. Existing workers have access to employee entitlements and therefore do not include volunteers. If you would like to enrol in the course using this funding, you will need to obtain a letter of employment or payslip which clearly shows both your name and your employer’s name, or some other proof of employment (e.g. a business card) which confirms you work in the industry, to provide to TAFE Queensland North at time of enrolment.  If you are unable to access the subsidised funding, the Full Fee price will be payable and payment can be made upfront or through a payment plan

$6,800

FULL FEE

Student Loan Available

Learn more

$3,755

SUBSIDISED

Student Loan Available

Learn more

$2,841

CONCESSION

Student Loan Available

Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

VET Student Loans

IMPORTANT NOTICE: Prior to applying for a VET Student Loan, please ensure that you have read and understood the VET Student Loans Pre-Enrolment Information

VET Student Loans are an interest-free loan from the Australian Government that help students pay for their education and training.

TAFE Queensland receives the full loan amount for your course directly from the Government, and you repay your loan through the Australian taxation system once your income reaches a certain threshold.

You are eligible for a VET Student Loan if you:

You must demonstrate academic suitability by:

  • providing a copy of your Senior Secondary Certificate of Education (year 12 certificate); OR
  • providing evidence of successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English), OR
  • are assessed as a minimum of Exit Level 3 in the Australian Core Skills Framework (ASCF) in both reading and numeracy

Please note that all students enrolling in an accredited course are required to provide a Unique Student Identifier (USI).

More information about VET Student Loans.

VET student loans will not be approved for students who do not meet the eligibility requirements. VET student loans gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

Payment Plan

If you have difficulty paying the full cost of a course up front, or you are not eligible for VET Student Loan, you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Note: If you are accessing a VET Student Loan, and there is a difference between the loan cap amount and the total cost of your course (for example your loan cap amount is $10,000 and your course costs $11,000 - there is a $1,000 difference), you are required to pay the difference.

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

VET Student Loans

IMPORTANT NOTICE: Prior to applying for a VET Student Loan, please ensure that you have read and understood the VET Student Loans Pre-Enrolment Information

VET Student Loans are an interest-free loan from the Australian Government that help students pay for their education and training.

TAFE Queensland receives the full loan amount for your course directly from the Government, and you repay your loan through the Australian taxation system once your income reaches a certain threshold.

You are eligible for a VET Student Loan if you:

You must demonstrate academic suitability by:

  • providing a copy of your Senior Secondary Certificate of Education (year 12 certificate); OR
  • providing evidence of successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English), OR
  • are assessed as a minimum of Exit Level 3 in the Australian Core Skills Framework (ASCF) in both reading and numeracy

Please note that all students enrolling in an accredited course are required to provide a Unique Student Identifier (USI).

More information about VET Student Loans.

VET student loans will not be approved for students who do not meet the eligibility requirements. VET student loans gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

Higher Level Skills Subsidy

The Higher Level Skills Subsidy is a one-off subsidy that offsets the cost of an eligible Certificate IV or higher courses.

You're eligible for the Higher Level Skills Subsidy if you:

  • Are 15 years or older and no longer in school
  • Live in Queensland full time
  • Are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • And don't currently have (or are enrolled in) a certificate IV or higher level qualification.
  • For some courses, you may also be required to hold a certificate 3 in a relevant industry field.

Payment Plan

If you have difficulty paying the full cost of a course up front, or you are not eligible for VET Student Loan, you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Note: If you are accessing a VET Student Loan, and there is a difference between the loan cap amount and the total cost of your course (for example your loan cap amount is $10,000 and your course costs $11,000 - there is a $1,000 difference), you are required to pay the difference.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability. Further information about concessions.

VET Student Loans

IMPORTANT NOTICE: Prior to applying for a VET Student Loan, please ensure that you have read and understood the VET Student Loans Pre-Enrolment Information

VET Student Loans are an interest-free loan from the Australian Government that help students pay for their education and training.

TAFE Queensland receives the full loan amount for your course directly from the Government, and you repay your loan through the Australian taxation system once your income reaches a certain threshold.

You are eligible for a VET Student Loan if you:

You must demonstrate academic suitability by:

  • providing a copy of your Senior Secondary Certificate of Education (year 12 certificate); OR
  • providing evidence of successful completion of an Australian Qualifications Framework certificate IV or higher qualification (where the language of instruction is English), OR
  • are assessed as a minimum of Exit Level 3 in the Australian Core Skills Framework (ASCF) in both reading and numeracy

Please note that all students enrolling in an accredited course are required to provide a Unique Student Identifier (USI).

More information about VET Student Loans.

VET student loans will not be approved for students who do not meet the eligibility requirements. VET student loans gives rise to a HELP debt that continues to be a debt due to the Commonwealth until it is repaid.

Payment Plan

If you have difficulty paying the full cost of a course up front, or you are not eligible for VET Student Loan, you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Note: If you are accessing a VET Student Loan, and there is a difference between the loan cap amount and the total cost of your course (for example your loan cap amount is $10,000 and your course costs $11,000 - there is a $1,000 difference), you are required to pay the difference.

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Additional Costs

There are no additional costs to study this course.

Outcome

CHC52015 Diploma of Community Services (Case Management)

Job prospects

  • Community Services Coordinator
  • Case Worker
  • Client Support Specialist
  • Program Coordinator
  • Community Services Worker
  • Social And Welfare Professionals
  • Case Manager
  • Support Worker
  • Community Worker
  • Welfare Support Workers
  • Family Support Worker

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Read the Pre-enrolment Information
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland
  • If you are applying for a subsidised cost, please ensure you have all the relevant documents at time of enrolment

All done? Then you're ready to enrol

All done? Then head to the link below to complete your enrolment:
tafenorth.edu.au/study-with-us/enrolment-fees/enrol

Enrolment options

By telephone: 1300 656 959. In person: at any TAFE Queensland North location.

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

Find out more about RPL

More info:
tafenorth.edu.au/study-with-us/career-changers-jobseeker/recognition-prior-learning/

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 30 November 2017

Talk to us

1300 656 959

Industry endorsed

Payment options

Student satisfaction

$10000 VET Student Loan available