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Study Tourism in Year 11 or 12

Our Certificate II in Tourism course is the perfect avenue for you to develop research, service and operational skills in the tourism industry.

Get the inside edge on industry knowledge and learn how to research current tourism trends and source and provide visitor information. Gain valuable ‘hands on’ skills by assisting in the planning and staging of a live industry event.

This course delivers real work skills and knowledge for career pathways into either tourism or events. Course details

Industry endorsed

Student satisfaction


Cairns, External

Key dates and info


Part time: up to 12 months / 6 hours per week

Course details

1300 656 959

No matter your question,
we are here to help!

How to enrol

Key dates

Cairns Part time / 6 hours per week Classroom
External Online

Entry requirements

A sound achievement in Year 10 Science, Maths, and English is desirable.

You are required to register your interest in this course with VET Co-ordinator at your High School.You must have successfully completed year 10 (or equivalent), or have relevant experience and/or qualifications that indicate likely success in completing the course.


Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Study from any location

Resources required

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.

Additionally, a USB and a calculator is required.


Cairns campus: One day per week, Thursdays 10.30am to 4.00pm

Relevant documents:

Important Information

Students must register their interest with their School VET Coordinators prior to enrolment.


To complete the Certificate II in Tourism, student must successfully complete 11 units (4 core units and 7 elective units)

SITTTSL002 Access and interpret product information Core
SITXWHS001 Participate in safe work practices Core
SITXCOM002 Show social and cultural sensitivity Core
SITXCCS003 Interact with customers Core
BSBWOR203 Work effectively with others Elective
SITXCCS002 Provide visitor information Elective
BSBSUS201 Participate in environmentally sustainable work practices Elective
SITTIND001 Source and use information on the tourism and travel industry Elective
SITXCOM101 Source and present information Elective
SITXFIN001 Process financial transactions Elective
SITTTSL009 Process travel-related documentation Elective


Not all electives available at all campuses

There are no additional costs to study this course.

Additional Costs

There are no additional costs to study this course.


SIT20116 Certificate II in Tourism

This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business.

Possible job titles include:

  • documentation clerk for a tour wholesaler or travel agency
  • museum attendant
  • office assistant for a tour operator
  • receptionist and office assistant for a professional conference organiser or event management business
  • receptionist and office assistant in a travel agency
  • retail sales assistant in an attraction
  • ride attendant in an attraction.

Job prospects

  • Tourism and Travel Advisor
  • Tourism Information Officer

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland
  • If you are applying for a subsidised cost, please ensure you have all the relevant documents at time of enrolment

All done? Then you're ready to enrol

All done? Then head to the link below to complete your enrolment:

Enrolment options

By telephone: 1300 656 959. In person: at any TAFE Queensland North location.


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 18 January 2018

Talk to us

1300 656 959

Industry endorsed

Student satisfaction