Want your career to go places! Take our Travel course!
This qualification provides the skills and knowledge for an individual to be competent in a range of well-developed retail travel sales and operational skills. This qualification is best suited for those who are interested in working for an airline, in a sales role as a travel agent or information centre, or working for a tour operator. This qualification reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
As part of your learning, some delivery of this course takes place in industry. Students are inducted through Tourism Tropical North Queensland's volunteer program which enables the students access to a live work environment at the Visitor Information Centre. This provides an opportunity for students to work with real customers and co-workers ensuring that industry standards and expectations are fully realised by the students.