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Learn hospitality skills that travel well

If you're a people person and love work that keeps you on your toes then a career in hospitality could be for you. This program is an excellent entry pathway to a rewarding career in a, hotel, restaurant, nightclub or other vibrant hospitality fields. Whether you're planning to work here in Australia or overseas this program will give you the skills to be a confident industry professional.

This course will give you the competitive edge as you learn how to operate a bar, provide responsible service of alcohol, deliver a variety of food serve styles and make that delicious cappuccinos and hot chocolates. Our highly qualified trainers have decades of hospitality relevant experience and ready to share their passion for the industry in a fun and supporting environment. On graduating you’ll have the skills and knowledge to gain work as a wait person, barista or bartender in a wide range of food and beverage operations. Course details

Industry endorsed

Payment options

Student satisfaction

LOCATION/S

Cairns, Cannonvale (Whitsunday), Townsville (Pimlico)

Key dates and info

DURATION

Course details

COST

  • Full Fee $3,610
  • Subsidised $1,282
  • Concession $991

Cost details

1300 656 959

No matter your question,
we are here to help!

How to enrol

Key dates

LOCATION START DATE WORKLOAD DELIVERY
Cairns Full time / up to 4 days per week Classroom
Cannonvale (Whitsunday) Full time / up to 4 days per week Classroom
Townsville (Pimlico) Full time / up to 4 days per week Classroom

Entry requirements

There are no entry requirements outlined in the National Training Package, however, TAFE Queensland requires the following entry requirements be met:

  • Completed Year 10 or equivalent with sound achievement in English, or
  • Mature age with sound language, literacy, and numeracy skills

Location/s

Cairns
Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Cannonvale (Whitsunday)
Shute Harbour Road
Cannonvale QLD 4802

Townsville (Pimlico)
Cnr Hugh Street & Fulham Road
Pimlico
Townsville QLD 4812

Resources required

It is recommended that students have access to a reliable internet connection to access TAFE Queensland's online learning system Connect and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player. This equipment and software is available for students to use at all TAFE Queensland locations.You must abide by industry and/or TAFE Queensland North dress standards.

Uniforms are to be worn at all times during practical services/functions, plus during any/all excursions. This ensures that our students are recognised by Industry as highly employable graduates with impeccable standards of presentation and dress. The uniform requirements are to be provided by students at their own cost and are as follows:

Cairns campus:

  1. Long sleeved black business shirt
  2. Long black dress pants
  3. Black socks
  4. Fully enclosed leather dress shoes with non-slip soles

Cannonvale (Whitsundays) campus:

  1. Long sleeved charcoal dress shirt with TAFE Queensland student logo embridered
  2. Long apron with pocket
  3. Long black dress pants
  4. black socks
  5. Fully enclosed leather dress shoes with non-slip soles

Townsville (Pimlico) campus:

  1. Long sleeved black business shirt
  2. Long black dress pants
  3. Black socks
  4. Fully enclosed leather dress shoes with non-slip soles

These purchases of the above items should only be made after teacher consultation at induction. 

Resources included in the tuition fees are student orientation handbook and relevant learning materials such as study guides, assessment requirements, handouts and workbooks. Students have access to library resources, computers, the Internet and a personal email account at TAFE Queensland.

Timetable

Cairns campus: Full time over one semester, attending four days per week from 9.00am to 4.00pm (Monday to Thursday). 

Cannonvale (Whitsundays) campus: Full time over one semester, attending three days per week from 9.00am to 4.00pm (Wednesday, Thursday and Friday)
Tuesday is an independent study day.  Restaurant dinner service once a month on a Thursday is also a requirement of the program 

Townsville (Pimlico) Campus:  Full time over one semester, attending three days per week (Monday, Tuesday and Friday 9.00am to 3.30pm)

Placement

Cairns, Whitsundays and Pimlico campuses have a campus-based restaurant and cafe and it is a requirement that students complete 36 services for this program.  This may include options on industry events or industry placement. Students must complete a log book for each of the 36 services (which are included as part of the 4 days of study).  The services are across industry hours which could include the occasional evening or weekend.

Important Information

Please note that due to the nature of the hospitality industry, other functions could be conducted on various days, where you will be required to attend.  Also please note that students may be required to attend evening classes for specific electives.

Units

To achieve the Certificate III in Hospitality,  students need to successfully complete 15 units (7 core units and 8 elective units)

Customer Service
UNIT CODE DESCRIPTION TYPE
SITXCCS006 Provide service to customers Core
SITXCOM002 Show social and cultural sensitivity Core
SITHIND201 Source and use information on the hospitality industry Core
Operations
UNIT CODE DESCRIPTION TYPE
SITXWHS001 Participate in safe work practices Core
BSBWOR203 Work effectively with others Core
SITHIND004 Work effectively in hospitality service Core
SITXHRM001 Coach others in job skills Core
Cafe
UNIT CODE DESCRIPTION TYPE
SITXFSA001 Use hygienic practices for food safety Elective
SITHFAB005 Prepare and serve espresso coffee Elective
SITXFIN001 Process financial transactions Elective
Restaurant
UNIT CODE DESCRIPTION TYPE
SITHFAB014 Provide table service of food and beverage Elective
SITHFAB016 Provide advice on food Elective
Services
UNIT CODE DESCRIPTION TYPE
SITHIND004 Work effectively in hospitality service Core
VPC Vocational placement Vocational Placement Scheme
Bar
UNIT CODE DESCRIPTION TYPE
SITHFAB003 Operate a bar Elective
SITHFAB002 Provide responsible service of alcohol Elective
Cairns and Townsville Elective Stream
UNIT CODE DESCRIPTION TYPE
SITHFAB004 Prepare and serve non-alcoholic beverages Elective
Cannonvale (Whitsunday) Elective Stream
UNIT CODE DESCRIPTION TYPE
SITHFAB001 Clean and tidy bar areas Elective

Disclaimer

Not all electives available at all campuses

What are my payment options?

No matter what your circumstances, TAFE Queensland North has a payment option to suit you. If you are unsure of what's right for you, call us on 1300 656 959. We're here to help.

Prices are subject to change.

$3,610

FULL FEE

Learn more

$1,282

SUBSIDISED

Learn more

$991

CONCESSION

Learn more

Full fee

This is the total cost of the course.

Got a question?

Enquire about your full fee study options

Payment Plan

If you have difficulty paying the full cost of a course up front you might be eligible for a payment plan. This will allow you to pay for your course in instalments, rather than one upfront payment at the time of enrolment.

Subsidised

The Queensland Government will offset the cost of study for eligible students. You will still need to pay for a portion of your study costs. The amount above is what you will need to pay.

Certificate 3 Guarantee

You can receive a subsidy towards one certificate III qualification from a list of eligible courses. The amount provided depends on the demand for skilled workers in your chosen industry.

You're eligible for the Certificate 3 Guarantee if you:

  • Are 15 years or older and no longer in school
  • Live in Queensland full time
  • Are an Australian or New Zealand citizen, permanent resident, or temporary resident with the necessary visa or work permits
  • And don't currently have (or are enrolled in) a certificate 3 or higher level qualification.

Give us a call to find out more.

If you're a Queensland resident, have just finished year 12 and are keen to start your studies within the next calendar year, you might be eligible to study fee free!

The Queensland government has identified a number of industries with a high demand for trained workers. To help fill these gaps, they will pay the full cost of a number of certificate III qualifications in high-priority study areas under the Certificate 3 Guarantee and User Choice programs. We want school leavers to gain the important skills and training they need before starting their university studies or careers - debt-free. For more info, check out the Training Queensland website, or call TAFE Queensland North on 1300 656 959.

Concession

You are eligible for the concession price of a course if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability. Further information about concessions.

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Additional costs

Students may need to purchase stationery items such as paper, pens and a USB drive.

Outcome

SIT30616 Certificate III in Hospitality.  This qualification provides the skills to work in settings such as restaurants, hotels, motels, clubs, pubs, bars, cafes and coffee shops.

University pathways

If you want to go on to further study at university, TAFE Queensland has a pathway option to get you there. The SIT30616 Certificate III in Hospitality could be the first step on this journey and will provide credit toward the SIT50416 Diploma of Hospitality Management.

Completing one of our diplomas will give you a full year of credit towards a degree with one of our partner universities. That means cutting down the amount of time you need to complete your degree, or even enrolling straight into the second year of your university course.

Job prospects

  • Bar Attendant
  • Food and Beverage Attendant
  • Barista
  • Waiter

Enrol now

You're ready if you have:

  • checked your important dates (under the course details tab)
  • checked you meet the entry requirements (under the course details tab)
  • checked your course costs and know which payment option is right for you
    (under the costs tab)
  • Read the student rules and refund policy
  • Created your Unique Student Identifier and can provide this code to TAFE Queensland
  • If you are applying for a subsidised cost, please ensure you have all the relevant documents at time of enrolment

All done? Then you're ready to enrol

All done? Then head to the link below to complete your enrolment:
tafenorth.edu.au/study-with-us/enrolment-fees/enrol

Enrolment options

By telephone: 1300 656 959. In person: at any TAFE Queensland North location.

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

Find out more about RPL

More info:
tafenorth.edu.au/study-with-us/career-changers-jobseeker/recognition-prior-learning/

Orientation

Semester 2, 2017: 10 July 2017, from 9.30am to 3.00pm

Cairns campus: Tropics Restaurant, S Block through Gatton Street, Cairns
Cannonvale (Whitsundays) campus: Palmers Training Restaurant, Shute Harbour Road, Cannonvale
Townsville (Pimlico) campus: R Block Refectory, Hugh St & Fulham Rd, Townsville

GOT A QUESTION?

Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 27 September 2017

Talk to us

1300 656 959

Industry endorsed

Payment options

Student satisfaction