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This qualification covers the skills required to perform sales as a Parts Interpreter in an automotive retail outlet or a mechanical service and repair business. Parts interpreting covers a number of industry areas including; light automotive vehicles, motorcycles, heavy commercial vehicles, Outdoor power equipment, Boat Chandlery, Mobile plant equipment, Agriculture Farm machinery and Paint and Panel repair.

Throughout this course you will learn the skills required to interact and build customer relations, respond to customer enquiries and complaints. You will receive training in the areas of sales and marketing, providing you with skills in merchandising and promotion. Training will also cover warehousing operations and selecting and supplying automotive parts. Course details

Industry endorsed

Payment options


Atherton, Bowen, Burdekin, Cairns, Charters Towers, Innisfail, Mt Isa, Townsville Trade Training Centre

Key dates and info


Course details

1300 656 959

No matter your question,
we are here to help!

How to enrol

Key dates

Atherton Any time Flexible
Bowen Any time Flexible
Burdekin Any time Flexible
Cairns Any time Flexible
Charters Towers Any time Flexible
Innisfail Any time Flexible
Mt Isa Any time Flexible
Townsville Trade Training Centre Any time Flexible

Entry requirements

Entry to this qualification is usually through an indenture as an apprentice or via Recognition of Prior Learning, RPL (see below). NB: In some cases, credit towards this qualification may apply from previously completed study. School based apprenticeships are also available. If you want to know more, please telephone Apprenticeships Info on 1800 210 210.

Minimum age: Entry into an apprenticeship or traineeship is generally limited to individuals who are 16 years of age or older. In special circumstances consideration may be given to individuals 13 years or older seeking to enter into an apprenticeship or traineeship. Queensland legislation applies age restrictions to particular apprenticeships and traineeships.

If you are under 18 years of age at the start date of your apprenticeship or traineeship, your parent or guardian must sign the training contract.

Education: Levels of education that should be attained prior to entry into the apprenticeship may be recommended but these are not mandatory unless the levels are set in legislation. If you want to know more please telephone Apprenticeships Info on 1800 210 210. All apprentices will complete a literacy and numeracy assessment as part of their training.


Atherton State High School
Manunds Road
Atherton QLD 4883

98-158 Queens Road
Bowen QLD 4805

Seventeenth Street
Home Hill QLD 4806

Gatton, Newton, Eureka and Wilkinson Streets
Manunda QLD 4870

Charters Towers
1-13 MacPherson Street
Charters Towers QLD 4820

45 Flying Fish Point Road
Innisfail QLD 4860

Mt Isa
165-179 Abel Smith Parade
Mount Isa QLD 4825

Townsville Trade Training Centre
763 Ingham Road
Townsville QLD 4818

Resources required

  • Steel capped safety boots are required while engaged in work activities and while students are in designated areas of TAFE Queensland
  • Safety glasses
  • It is recommended that students have access to a reliable Internet connection to access a computer


Please note, the timetable for future semesters may differ to the current schedule. If you need help or can't find what you're looking for, give us a call on 1300 656 959.


This successful achievement of this course requires you to complete 20 units; 10 core and 10 elective units.

AURACA001 Respond to customer needs and enquiries in an automotive workplace Core
AURAEA002 Follow environmental and sustainability best practice in an automotive workplace Core
AURAFA004 Resolve routine problems in an automotive workplace Core
AURASA002 Follow safe working practices in an automotive workplace Core
AURSAA001 Process customer complaints in an automotive workplace Core
AURSCA005 Sell automotive products and services Core
AURSCA006 Promote automotive products and services Core
AURAFA003 Communicate effectively in an automotive workplace Elective
AURACA003 Build customer relations in an automotive workplace Elective
AURAFA001 Use numbers in an automotive workplace Elective
AURSCA001 Select and supply automotive parts and products Elective
BSBWOR204 Use business technology Elective
SIRRINV001 Receive and handle retail stock Elective
SIRXMER201 Merchandise products Elective
TLIA2012 Pick and process orders Elective


In addition the following units will also need to be completed:

AURAMA004 Maintain business image in an automotive workplace
AURSCA011 Conduct online transactions in an automotive workplace
AURSLA001 Comply with legal requirements when selling automotive products and services
AURSBA001 Carry out warehousing procedures in an automotive workplace
AURSBA002 Identify and match uncommon automotive parts

What are my payment options?

No matter what your circumstances, TAFE Queensland North has a payment option to suit you. If you are unsure of what's right for you, call us on 1300 656 959. We're here to help.

Prices are subject to change.

For more information about the costs associated with undertaking an apprenticeship, please give us a call.

Additional Costs

There are no additional costs to study this course.


AUR31016 Certificate III in Automotive Sales

Job prospects

  • Sales Representative (Motor Vehicle Parts And Accessories)
  • Motor Vehicle Or Caravan Salesperson
  • Motor Vehicle And Vehicle Parts Salespersons

Enrol now if you have:

  • received booking confirmed and got your Training Notice
  • checked your course cost and know which payment option is right for you (under the costs tab).
  • read the student rules and refund policy

All done? Call 1300 656 959 to enrol today!

Recognition of prior learning

Recognition of prior learning

Fast-track your way to a formal qualification by earning credit for the things you already know. Getting recognition for the skills you've gained from the workplace or previous learning means less study time for you, and getting the paper to prove you're qualified a whole lot sooner.

Find out more about RPL

More info:


Enquire about how to apply for this course

Note: All information was accurate at time of publication, however TAFE policies, tuition fees and course content is subject to change without notice. Course commencement is dependent on sufficient enrolments.

Last updated on 30 November 2017

Talk to us

1300 656 959

Industry endorsed

Payment options